Treatments » FAQ
Frequently Asked Questions and Advice:
How do I make an appointment?
Simply call into the practice, or telephone us on 01484 850501 or contact us via
email
Are you an NHS or private dental Practice?
We provide both NHS and private dental treatment please contact the reception team to discuss your options.
How do I get an emergency appointment?
Emergency appointments are released on a daily basis at 8.30am, please ring at 8.30am for an emergency appointment for that day. Out of hours emergencies are available by ringing 0345 6059999
Can I park at the practice?
There is street parking available.
Do you have disabled access?
We have a ground floor surgery and can provide access for people with disabilities. If you have any special requirements, please call in advance to ensure we are able to meet them.
Why do recall periods vary?
The recall appointment interval is determined based on your dental needs. Need can vary depending upon how many restorations you have, your oral hygiene and risk susceptibility.
What is good oral hygiene?

Good oral hygiene is essential for your mouth to feel, look and smell healthy.
This means:
- Your teeth are clean and free of debris
- Gums are firm and do not bleed when tooth brushing or interdental cleaning
- Bad breath is not a constant problem
Your clinician can help you improve your oral hygiene techniques and point out areas for improvement when toothbrushing or interdental cleaning.
My gums bleed, is this normal?
If your hands bled when you washed them, you would be concerned. Yet, many people think it's normal if their gums bleed when they brush or floss. In a 1999 study, researchers at the U.S. National Institutes of Health (NIH) found that half of Americans over 30 had bleeding gums.
Swollen and bleeding gums are early signs that your gums are infected with bacteria. If nothing is done, the infection can spread. It can destroy the structures that support your teeth in your jawbone. Eventually, your teeth can become so loose that they have to be extracted.
What is Gum Disease Gingivitis/Periodontitis?
Gingivitis: an inflammation of the gums, this is the initial stage of gum disease and the easiest to treat. The direct cause of gingivitis is plaque - the soft, sticky, colourless film of bacteria that forms constantly on the teeth and gums.
If the plaque is not removed by daily brushing and interdental cleaning, it produces toxins (poisons) that can irritate the gum tissue, causing gingivitis. At this early stage in gum disease, damage can be reversed, since the bone and connective tissue that hold the teeth in place are not yet affected. Left untreated, however, gingivitis can become periodontitis and cause permanent damage to your teeth and jaw
Why do I need to see the hygienist/therapist?
You may need to see the hygienist if gross deposits of calculus are present and, or if you have non resolving periodontal disease.
I am not happy with the appearance of my teeth, what can I do?
Book an appointment with your dentist and the options available to you can be discussed.